“Alex, my son returned from the school today afternoon with a new diary which does not belong to him”
“I knew that he does not have enough money to buy a diary. So I inquired about the diary to him”
He told he stopped by a stationery store while returning home and got the diary from the store. When inquired further, he told that he picked up from the store and did not pay for it. On seeing that I was upset he became sad and confronted that there was no one around and so he got drawn to pick it up. He promised that he would never do such thing in future.
- Have you ever heard such incidents?
- Do you want your store to be free from shoplifting?
- Do you want to secure your business with minimum expense?
- Do you want to avoid provoking shoplifting?
Do you ask these questions to yourself after shoplifting incident in your store? Or you are simply unaware about the incidents going on in your store. Alpha Protective has team of specialists who expertise in risk assessment and design a plan specifically for your store. We train every individual security officer according to the risk assessment plan of your particular store. We provide you maximum security against shoplifting with minimum expense and minimum security personnel.
Shoplifting has varieties of aspects from stealing in-store, changing prize labels, eating or drinking things in the store and not paying bills later, returning used items to skipping restaurants and pubs bills. It not only affects your store operations but also can affect other customers who shop regularly from your store. Imagine going to a convenience store where 8 out of 10 customers leave the store without paying for the items. How will it affect you as a customer of the store?
The reason for shoplifting varies from person to person. Also the age and nature of people varies from incident to incident. Although people can afford things, sometimes they do shoplifting just because the environment around provokes them. Besides this, sometimes people do it on purpose as they find a certain fun in doing so. They get tempted to pick up an item from the store when no is around them. It is when they are pretty sure that they won’t get caught. Security cameras also play a vital role. When the cameras cannot cover every nook and corner of the store, shoplifting will be encouraged.
In order to prevent these incidents of shoplifting, you must have look at the design of the store. You must take advice from the experienced personnel for a good risk assessment plan and good store design. If appropriate, hire a security guard for within store who is friendly and knowledgeable on avoiding shoplifting and how to handle situations if any. He must be able to communicate with the customers in courteous manner while customers entering to the store yet fulfilling his duties of finding any suspicious actions. Security Officers should request to check bags and other belongings of customers at the exit point of the store in such a way that they do not get offended.
Monitors/Screens displaying footage of the cameras and guard must be exposed to customers so that they can get an idea that they are monitored continuously and watched by the guard. Display clearly bag checking policy and also use mirrors for areas that are in the corners. Use customer service strategy to help customers in finding their desired products. Greet them and ask “Can I help you Sir/Madam?”
Therefore, to prevent shoplifting one needs to be precautious and take active security measures by seeking services from an experienced security providers like Alpha Protective. We have best knowledge and understanding of the retail environment and can provide security officers with right knowledge. This will not only grow your business but will also bring a trustful and long lasting relationship with your customers. Telling your customers that they cannot steal, by actions rather than words will be the finest impression. We provide security that prevents any damage to your business such as shoplifting, missing items, incidents and many more.